Privacy Policy

Faisal Boutique values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide when using our website or contacting us for our services.

By using our website or communicating with us, you agree to the practices described in this policy.

1. Information We Collect

When you interact with Faisal Boutique through our website or communication channels, we may collect the following information:

• Full name
• Phone number
• Email address
• Shipping address
• Body measurements provided for custom garments
• Any additional information shared during consultation

This information may be collected through:

• Website enquiry forms
• WhatsApp communication
• Instagram direct messages
• Phone calls or consultations

2. How We Use Your Information

The information collected is used strictly for business and service purposes, including:

• Responding to customer enquiries
• Processing custom garment orders
• Understanding measurement requirements for tailoring
• Coordinating production and delivery
• Communicating order updates
• Providing customer support

We do not use your personal information for any unauthorized purposes.

3. Measurement Data

Customers may provide body measurements for the purpose of creating custom garments.

These measurements are used solely for tailoring the requested garment and are handled with strict confidentiality.

Faisal Boutique is not responsible for fitting issues caused by inaccurate measurements provided by the customer.

4. Information Sharing

Faisal Boutique does not sell, trade, or rent customer personal information to third parties.

However, limited information may be shared with trusted third-party service providers when necessary, such as:

• Shipping and courier partners
• Payment service providers

This information is shared only for the purpose of fulfilling customer orders.

5. Data Protection

We take reasonable precautions to protect customer information from unauthorized access, misuse, or disclosure.

Personal information collected through our website or communication channels is handled with care and used only for the purposes described in this policy.

6. Communication Consent

By submitting your contact details through our website or contacting us via WhatsApp, Instagram, or phone, you consent to receive communication from Faisal Boutique regarding:

• Order discussions
• Order updates
• Customer support

We will not send spam or irrelevant promotional messages without consent.