Shipping Policy
Thank you for choosing Faisal Boutique. This Shipping Policy outlines how orders are processed, shipped, and delivered.
As all garments are made-to-order, production time is required before shipping.
1. Order Processing
All orders at Faisal Boutique are custom-made after order confirmation.
An order is considered confirmed only after the required 50% advance payment has been received.
Once the advance payment is received, the garment enters the production stage.
2. Production Timeline
Standard production time for most garments is 15 to 20 days, depending on the complexity of the design.
Customers will be informed about the estimated production timeline during the consultation process.
3. Urgent Orders
Urgent orders may be accepted based on production availability.
The minimum timeline for urgent orders is 7 days before the required delivery date.
Additional charges may apply for urgent production requests.
Faisal Boutique reserves the right to decline urgent orders if production timelines cannot be accommodated.
4. Shipping Locations
Faisal Boutique currently ships to:
• All locations within India
• Selected international destinations
If you are placing an international order, please contact us during the consultation process for shipping availability.
5. Shipping Time
Once the garment is ready and dispatched, delivery timelines may vary depending on the shipping destination.
Typical estimated delivery timelines:
Domestic shipping (India):
Approximately 3 to 7 business days
International shipping:
Approximately 7 to 15 business days, depending on the destination country.
Delivery timelines are estimates and may vary due to external factors.
6. Shipping Charges
Shipping charges may vary depending on:
• Order value
• Shipping destination
• Courier partner
• Urgent delivery requirements
Final shipping charges, if applicable, will be communicated during the order confirmation process.
7. Order Tracking
Once the order is dispatched, customers may receive shipping confirmation and tracking details where applicable.
Customers can use the tracking information to monitor the delivery status of their shipment.
8. International Shipping and Customs
For international orders, customers are responsible for any customs duties, import taxes, or additional charges imposed by the destination country.
These charges are determined by the customs authorities of the destination country and are not controlled by Faisal Boutique.
9. Shipping Delays
While we strive to ensure timely delivery, Faisal Boutique is not responsible for delays caused by third-party shipping providers, customs clearance procedures, weather conditions, or other unforeseen circumstances.
10. Incorrect Shipping Information
Customers are responsible for providing accurate shipping details.
Faisal Boutique will not be responsible for delivery issues caused by incorrect or incomplete address information provided by the customer.
11. Contact Information
For any shipping-related questions, customers may contact us at:
Faisal Boutique
Address:
15A, Binod Saha Lane
Kolkata – 700006
India
Phone:
+91 7003755608
Email:
rfclothing2025@gmail.com